OrderEm
In-seat ordering · Scan. Order. Delivered to your seat.

Launch In-Seat Ordering in Minutes

Let guests order from their seats and enjoy a faster, queue-free experience.

orderem.com · AI Takeout Builder
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+34%
revenue per seat with in-seat ordering
0
queue time for customers
3×
more orders per event vs counter-only
60 sec
to order and pay from any seat
Seat-based ordering

Scan the QR. Browse the menu. Order without leaving your seat.

Every seat gets a QR code. Customer scans it, their seat number is captured automatically, they browse your menu, and pay by card — all in under 60 seconds. Your kitchen gets the order with the seat number attached.

✓
Seat number captured automatically on QR scan
✓
Full menu browsable on any smartphone — no app download required
✓
Card payment in-browser — Apple Pay and Google Pay supported
✓
Order confirmed with SMS — customer knows when to expect it
MunchEm Stadium 📍 Section B · Row 4 · Seat 12
🍔
Stadium Burger
$12.99
🍟
Loaded Fries
$6.49
🍺
Craft Beer
$8.00
🌭
Loaded Hot Dog ✦ Popular
$9.99
2 items in cart
$19.48 → Pay now
Revenue impact

The concessions stand serves 400 people. In-seat ordering serves everyone.

At a sold-out game with 10,000 seats, the bottleneck isn't appetite — it's the queue. Most fans don't bother. In-seat ordering removes the friction entirely. Every zone becomes a revenue zone.

✓
Orders from sections that never reached the concession stand
✓
Re-orders mid-event — customers order rounds, not just once
✓
Upsell prompts at checkout outperform counter upsells
✓
Zero staffing needed at ordering — staff focus on delivery only
Event revenue comparison
Counter only
$8,400
per event avg.
With in-seat
$14,200
per event avg.
Lower bowl — Section A–D
Delivery in 8 min · 94% satisfaction
$4,820
Upper deck — Section E–H
Previously 0 concession sales
$3,140
VIP suites — Section S
Avg. $68 per seat · Re-orders ×2.1
$6,240
Staff & dispatch

Your runners know exactly where to go. No guessing. No wrong rows.

Every order lands in your staff dashboard with the exact seat reference — section, row, seat number. Runners pick up from the kitchen, navigate to the seat, and close the order with one tap. No paper tickets, no walkie-talkies.

✓
Exact seat reference on every ticket — section, row, seat
✓
Orders grouped by delivery zone for efficient runners
✓
Customer gets SMS when runner is on the way
✓
One-tap delivery confirmation — order closes automatically
Seat delivery queue6 active orders
B4·12
Burger · Fries · Beer
Section B · Row 4 · Seat 12
B4·15
Hot Dog × 2 · 2× Soda
Section B · Row 4 · Seat 15
C2·07
Nachos · Beer × 3
Section C · Row 2 · Seat 7
Built for every seated inseat-venue

If there's a seat,
there's a sale waiting.

🏟️
Stadiums & Arenas
Turn every seat into a concession stand. Serve sections that never reached the counter.
🎭
Theatres & Cinemas
Pre-show and interval orders. No lobby chaos. No rattling popcorn during the performance.
🍽️
Restaurants & Bars
Table-side QR ordering. Staff focus on service and delivery — not taking orders.
🎡
Theme Parks & Events
Order food before the ride ends. Pick it up on the way out. Zero downtime in their day.
How in-seat ordering works

Scan. Order. Delivered.
Stay in your seat.

01

Customer scans the QR

Each seat has a QR code. Scan it on any smartphone — seat number captured automatically. No app download, no login required.

02

Browse, order & pay

Full menu on their screen. Add items, customise, pay by card or Apple Pay — all in under 60 seconds without leaving their seat.

03

Kitchen gets the ticket

Order fires instantly with the seat reference. Your team preps it and assigns a runner. Customer gets an SMS when it's on the way.

04

Runner delivers to the seat

Runner navigates to the exact seat, delivers the order, taps "Done." Customer never missed a moment of the game.

Other ways to sell with OrderEm
🛵 Delivery 🥡 Takeout 🚗 Curbside 🪟 Drive-thru 🏟️ In-seat 🛏️ In-room 🍽️ Catering 📦 Shipping
Zero commissions · Flat monthly fee

Every empty cup in your
venue is revenue you didn't
give them a chance to spend.

Set up in-seat ordering free — QR codes ready in under a day, no developer needed.

Start free trial →