Pricing

One simple plan
for everything

No tiers to compare, no bundles to figure out. $20 a month, per user gets you the full OrderEm platform.

$20/ month / user
  • Custom website
  • Website hosting
  • Custom app on the Apple App Store & Google Play
  • Loyalty management
  • Driver management
  • Delivery management
  • Online ordering
  • Marketing — create & apply coupons, BOGOs, and cross-sells
Start free trial →
Usage-based pricing

1,000 credits included, every month

Your $20/month/user plan includes 1,000 credits of AI and computing usage.

Usage is subject to limits, and prices shown exclude applicable tax. OrderEm may update pricing and plans at its discretion.

AI & Marketing
AI image generation
Product shots, banners, social creative
Usage-based
AI website & page builds
Generating a full site or page
Usage-based
AI custom menu generation
Menu content and structure
Usage-based
Marketing sends
Email and SMS campaigns
Usage-based
Loyalty & coupon activity
Redemptions, BOGOs, cross-sells
Usage-based
Delivery
Pickup orders
Usage-based
Delivery orders
Usage-based
Delivery zone setup
Usage-based
Driver & user login
Usage-based
Live driver order tracking
Usage-based
View order
Usage-based
Get directions
Usage-based
Signature or payment capture
Usage-based
View delivery order details
Usage-based

1,000 credits of AI & computing usage are included in your $20/month/user plan. No overage rates are active today — we'll publish them here and notify every customer before anything beyond your included credits is billed.

Support pricing

Build it yourself for $20. Need support? Reach out to us.

Build your website, app, menu, marketing and loyalty programs yourself with OrderEm's AI tools, and it's all included in your $20 monthly plan. The pricing below applies when you need assistance over a call or Zoom.

Reach out →
One-time support
A single dedicated setup or support session
$99
Monthly support
Ongoing dedicated support, billed monthly
$299 / mo

Non-urgent question? Email is always free at info@orderem.com — the pricing above only applies to live phone or Zoom support.

FAQ

Pricing questions

What's included in the $20/month plan?

The full OrderEm online ordering platform — menu management, order management, and your storefront. Take as many orders as you like.

How much AI & computing usage is included?

Every plan includes 1,000 credits of AI and computing usage each month. If you go beyond that, additional usage-based pricing applies. We'll publish exact overage rates here before they take effect.

What does usage-based pricing apply to?

AI and computing-heavy activity — generating images, building AI websites or pages, creating AI menus, and sending marketing or loyalty activity — once you're past your 1,000 included credits. Your $20/month/user base fee stays the same either way.

Do I need to pay for support if I build things myself?

No. Using OrderEm's AI tools to build your own website, app, menu, marketing campaigns and loyalty programs is included in your $20 monthly plan. Support pricing only applies if you want our developers to build or manage it for you.

What's the difference between one-time and monthly support?

One-time support is a single dedicated session for $99, useful for setup or a specific issue. Monthly support is ongoing dedicated support billed at $299 per month. You can also just email us at info@orderem.com to talk it through first.

Is there a setup fee or contract?

No setup fee and no long-term contract on the standard plan. Cancel any time.

Zero commissions · Flat monthly fee

Start your free trial today.

No credit card required. Set up your store in minutes.

Set up your online store now.

Choose your payment plan later

Try out our powerful online ordering system.

* By entering your email address, you agree to receive marketing emails from OrderEm.

Pricing

OrderEm pricing plans

For restaurants, pizzerias, bars, food trucks, coffee shops & bakeries
*Per Location.

Basic

Online ordering

$25/ month*

No set up fee, I'll see it up myself

or $249 set up fee

Kiosk

Kiosk ordering

$29/ month*

No set up fee, I'll see it up myself

or $249 set up fee

Standard

Includes everything in BASIC +

Custom mobile app

$74/ month*

($49 / mo + $25 / mo)

$249 one time set up, testing and publishing fees

Advanced

Includes everything in STANDARD +

Custom website (hosting)

$99/ month*

$399 one time set up,

testing and publishing fees

Pricing plan for delivery, catering and more

For retail stores, marketplaces, stadium, theaters, dining halls with multiple businesses or delivery services

Custom website (hosting)+

Custom mobile app+Online ordering

$99/ month

+Cost per order
$399 Set up fee
*Example charges
Number
of orders
Cost
per order
1-100
Free
101-250
$0.99
251-1,000
$0.69
1,001-2,500
$0.49
2,501-5000
$0.29
>5,000
$0.19
*Example charges
1 - 100 (Free) =$0.00
101 - 250 (150 X 0.99)=$148.50
251 - 1,000 (750 X 0.69) =$517.50
1,001 - 2,500 (1,500 X 0.49) =$735.00
2,501 - 5,000 (2,500 X 0.29) =$725.00
5,001 + (500 in this example X 0.19) =$95.00
Total for 5,500 Orders =$2,221.00

Take Online Payments

Give your customers the option to pay online. Streamline your online business operations with secure processing and next day funding.

Learn More

2.85% + 25¢
Per Transaction

Also featuring integrations with clover, square, stripe, Authorize.net, and paypal

FAQs

If you have more queries, you can speak to an OrderEm representative by contacting us at Info@orderem.com

What are the pricing packages available?
Basic, standard, and advanced packages are available for different prices. The basic package comes with an online ordering system. The standard package comes with online ordering plus a custom app. The advance package comes with the standard package plus a custom website. For more details click here for additional pricing.
How can I upgrade my package? Can I upgrade at any time?
Yes, go to the My Billing section which is under your business name on the left side tree structure panel and click on Billing. Your current plan's detail will be on the top left side. To upgrade your plan click on Edit Current Plan. Here you can select the upgrade package that is best for you and click Continue, the selected package pricing amount will automatically deduct.
How does the free trial work?
We offer a free trial for one month with only online ordering. After one month, you will receive an email to upgrade your package with one of our subscriptions. If not upgraded, receiving online orders will stop.
Will my data be private and safe?
Yes, all our sites include SSL encryption to keep your data safe.
Are there any loyalty programs?
Yes, we offer loyalty programs to entice your loyal customers. To learn more about our loyalty program click here.
Does my free trial limit my access to features?
Yes, the free trial does not come with a custom app or website, only online ordering.
Do I have to sign any long-term contract?
No, there are no contracts.

Start your 30-day free trial today!

Try out our powerful online ordering system.

By entering your email address, you agree to receive marketing emails from OrderEm.