OrderEm
Points · Stamps · Tiers · Churn risk · Live dashboard

Regulars don't happen.
You build them —
one reward at a time.

A loyalty program only works if you can see who's in it, who's earning, and who's about to leave. OrderEm gives you a live loyalty dashboard — so you run your program, not the other way around.

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+28%
repeat visit rate with loyalty active
5×
more revenue from top 20% of members
Real-time
points awarded on every order
Auto
churn alerts before members go quiet
Live loyalty dashboard

See who's earning, who's close to redeeming, and who's going cold.

Your loyalty dashboard shows every member in real time — their points balance, their tier, how close they are to their next reward, and when they last visited. You can see at a glance whether your program is working — and where the gaps are.

✓
Live member list — points balance, tier, and last order date
✓
Program KPIs — active members, points issued, redemptions, revenue lift
✓
Tier distribution — how many members are Bronze, Silver, Gold
✓
Points approaching expiry — alert members before they lose their balance
Loyalty programme248 members
248
Active members
4,820
Points issued
+28%
Visit frequency
S
Sarah M.
186 pts · 14 pts to reward
Gold
J
James K.
142 pts · 58 pts to reward
Silver
P
Priya S.
84 pts · 116 pts to reward
Bronze
Rewards configuration

Points, stamps, or tiers — you set the rules. Change them any time.

Set up your earn rules once and OrderEm handles everything automatically. Points awarded on every order, stamp cards that fill up over time, or tier upgrades when members hit spend thresholds. You can adjust any rule at any time — and changes apply immediately, with no impact on existing member balances.

✓
Points per £/$ spent — custom earn rate per product or category
✓
Stamp cards — N orders to earn a free item, fully configurable
✓
Tiers — Bronze, Silver, Gold with custom benefits per tier
✓
Bonus events — 2× points on birthdays, slow days, or new products
Reward rulesAll active
⭐
Earn points on every order
1 point per $1 spent · auto-awarded
☕
Free item at 200 points
Redeem for any item up to $12
🎂
Birthday bonus
50 bonus points in birthday month
⚡
Double points — Tuesdays
2× earn every Tuesday 11am–4pm
Churn risk & re-engagement

Members going quiet are a warning sign — not an outcome.

When a loyalty member stops ordering, most businesses only notice weeks later. OrderEm flags members who are going quiet — before they churn — so you can send a targeted bonus, a push notification, or a personal reward while they're still reachable. A 50-point top-up costs you almost nothing. Losing a regular costs you everything.

✓
Churn risk alert — flagged when a regular's visit frequency drops
✓
One-click re-engagement — bonus points, free item, or push notification
✓
Points expiry alerts — remind members before their balance resets
✓
Re-engagement success tracking — see who returned and their spend
🚨 Churn risk18 members
💡
18 loyalty members with 80+ points haven't ordered in 25+ days. A bonus points nudge now will cost you ~$0.40 each and typically brings back 50% of this group.
👤
Marcus D. — Gold member
Last order 28 days ago
148 pts
👤
Emma T. — Silver member
Last order 25 days ago
92 pts
👤
Liam W. — Gold member
Last order 31 days ago
210 pts
The numbers behind loyalty

Loyalty isn't a feature.
It's a revenue multiplier.

🔁

Repeat visits = compound revenue

A customer who visits 8× a year is worth 4× more than one who visits twice. Loyalty programmes are the single most proven tool for increasing visit frequency — bar none.

+28%
visit frequency with loyalty active
🏆

Your top 20% drive most of your revenue

In almost every business, 20% of customers generate 80% of revenue. Loyalty management makes that group visible, keeps them engaged, and gives you the tools to grow it.

5×
more revenue from top 20% of members
⚡

Points expiring = free re-engagement

Members with points about to expire are primed to visit — they don't want to lose them. An automated expiry reminder is the cheapest marketing campaign you'll ever run.

62%
of members visit within 7 days of an expiry alert
📊

Visible programs outperform invisible ones

A loyalty program customers can't see their balance in is a loyalty program that doesn't work. OrderEm shows members their points in-app, at checkout, and in every order confirmation.

3×
higher engagement when balance is visible
🚨

Early churn detection pays for itself

The cost of a 50-point nudge to an at-risk member is minimal. The cost of losing a regular customer — their lifetime value, their referrals, their reviews — is enormous. Act at 25 days, not 90.

50%
win-back rate with timely bonus at 25 days
✦

Set up in minutes. Runs forever.

Build your loyalty program with AI, set your rules, and OrderEm handles the rest — points, tiers, alerts, and redemptions — automatically, on every order, from day one.

Manage suite
⚡ Manage anywhere 📋 Orders 🛵 Delivery 👥 Customers 🏆 Loyalty 📝 Content
Zero commissions · Flat monthly fee

Your best customers
are worth keeping.
Start keeping them.

Live loyalty dashboard, churn alerts, and automated rewards — included in every plan, live in minutes.

Start free trial →