Stop Losing Customers to Marketplaces. Build Your Own Branded Retail Experience.

Marketplaces, and aggregators own your customer. OrderEm helps you sell directly with 0% commission.

Try out our powerful online ordering system.

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The Problem: Why Marketplaces Quietly Erode Retail Profits

Every time a customer buys through a marketplace, you lose margin, customer data, and brand loyalty. You spend on ads, discounts, and platform fees — yet you don’t truly own the relationship.

35%

Average margin lost to discounts and marketplace fees.

60%

Of marketplace customers never remember the brand they purchased from.

3×

Higher cost to reacquire customers via ads compared to retaining existing ones.


OrderEm helps you own the customer relationship so you grow repeat sales without platform fees or ad dependency.

Own Your Retail Commerce with These Custom-Developed Tools

Branded Online Store
Sell directly under your brand — not buried inside a marketplace
Custom Mobile App
Your store lives on your customer’s phone, not inside Amazon
Inventory & Product Management
Manage categories, variants, stock & pricing in one dashboard
Loyalty & CRM
Capture customer data and drive repeat purchases
Abandoned Cart & Reorder Automation
Recover lost sales automatically
Multi-Location Support
Perfect for chains, franchises, and growing retailers
Payments & POS Integrations
Works with Stripe, Square, Clover, and more

🛍 Customer shops from your website or app

Give customers a seamless shopping experience directly through your branded website or mobile app. Instead of sending them to third-party marketplaces, you create a consistent brand journey that builds trust, increases credibility, and keeps your store top of mind.
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📱 Their contact is saved in your CRM

Every purchase automatically captures valuable customer data such as name, phone number, email, and purchase history. This gives you clear visibility into customer behavior and allows you to build stronger, more personalized relationships over time.

🔁 Automated offers go out

With built-in marketing automation, you can send personalized offers, restock alerts, abandoned cart reminders, and loyalty rewards automatically. This keeps your brand visible and encourages customers to return without requiring constant manual effort.
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💰 Repeat purchases happen

As customers come back to shop again and again through your own channels, your revenue compounds. You’re no longer dependent on paid ads or third-party platforms for every sale — your customer base starts working for you.

Turn One-Time Shoppers Into Loyal Customers

Customer shops from your website / app
Their contact is saved in your CRM
Automated offers go out
Repeat purchases happen
No commission paid on any order

Go Live Fast — No Tech Team Needed

Whether you run:

  • A grocery store
  • A clothing boutique
  • A jewellery brand
  • A bookstore
  • An electronics shop
  • A chain of convenience stores

OrderEm sets you up with:

  • Industry-specific retail templates
  • Product upload & catalog support
  • Full white-label branding
  • Guided onboarding
  • WhatsApp + mobile commerce ready

Custom Development & Integrations Built Around Your Business

Need something beyond standard features? OrderEm offers custom development and deep integrations to match your workflows, tools, and systems. Our team of experienced engineers builds tailored solutions — from advanced automations to AI-powered features — so your technology supports how your business actually operates.

FAQs

Do I need to shut down my marketplace stores?

No. Many brands use OrderEm alongside marketplaces to build their owned customer base.

Can customers order on WhatsApp?

Yes. OrderEm supports WhatsApp-based ordering flows.

Is this suitable for small local shops?

Absolutely. It works for single stores and large chains alike.

How long does setup take?

Most retail stores go live within 48–72 hours.